Website Privacy Policy

Website Privacy Policy


Carter Group, cares about the privacy of your personal information and is committed to protecting it. This Privacy Policy (Policy) explains what information we collect about you and why, what we do with that information, and how we handle that information.

For the purposes of the applicable data protection laws (the UK General Data Protection Regulation) (GDPR), together with any implementing legislation, in particular, the Data Protection Act 2018), the company responsible for your personal information is Carter Group.

Personal Data/Information

Carter Group,  collects information that, alone or in combination with other data, could be used to identify you (Personal Information), such as your e-mail address, name, physical address, telephone number, or employment information. If you are a customer of Carter Group, please see PRIVACY NOTICE FOR CUSTOMERS.  

Carter Group, will collect your Personal Information in a number of ways, including when you contact us through the Website.

Other information we collect

We Will also collect Personal information as you use our site. Any information which is entered onto the website or uploaded to us. Will be stored according to GDPR compliance.

When accessing our site, if consent is given we will collect Anonymous information regarding the use of the website for analytics and performance reasons. Including Hardware and Software used, Location (IP address), pages visited, duration, links and downloads used. We collection this information to help us  improve our visitors needs and to better understand our clients  use of our services.

Data Use.

Carter Group, uses all its customer and personal data in  accordance with UK Legislation and GDPR. All information we hold is used by our team for the use of Buying, Selling or maintenance of products and services offered by Carter Group including:

  • Website Contact Form Submissions
  • Applications for Jobs
  • Communicating with both customers and Suppliers to insurance quality of services and Installation of Equipment and Service agreements.
  • Understanding and improving how our users use and interact with our websites and team.
  • Where approved, display of customer reviews and images on the site.
  • Storage of personal information

All stored information is in compliance with UK Law and GDPR Policies. We will only hold customer data for as long as the contracted service or the agreed period stated within our relevant Privacy Policies. Or following a Data request for the right of removal and deletion of your data.

Personal Information access and disclosure

We will only disclose Personal Information to third parties:

  • When information regarding the service installation and maintenance is required by a 3rd party to perform the task required. 
  • If Explicit Consent is given to pass information to a 3rd Party.
  • If we determine that disclosure is required to protect the rights, property, or personal safety of Carter Group and users of the Website, or to respond to law enforcement authorities.
  • Cookies
  • This website uses ‘cookies; to help personalize your online experience, and to help us improve your access and help us to contact our target audience. 

For full details on our cookies see our Cookie Policy

Data security & integrity

We are committed to taking the appropriate steps to protect all personal data from our website from misuse, loss or theft. We achieve this by taking measures in online security.

If you believe there has been a data breach please contact us immediately so we can investigate and take measures to secure all data.

User Rights.

Under GDPR, you have the right to your personal data, such is the right of access, rectification, restriction, objection, portability and erasure. Subject to limitation set forth in law.

To exercise these rights please contact our team at Carter Group, and we will  endeavour to comply to your request.

Complaint resolution

If you or your company believe we have not complied with our terms and policies or have broken your data protection rights, please contact us to voice your concern and we will try to comply to your request.

If you believe that we have not complied with this Policy or your data protection rights, you have the right to file a complaint with the UK Information Commissioner’s Office, however, we hope that you’ll attempt to resolve the complaint with us first. Please contact us for more information.

Third party advertising

We don’t use any 3rd party Advertising on our website, but do use where possible social media streams and platforms to which we have no control of onsite adverts and data stored.  

Links to third party websites

Our Website includes links to other websites whose privacy practices are not under Carter Group’s control. If you submit Personal Information to any of those websites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy on any website that you visit.

Updates to policy

We will monitor, maintain and update the websites Policies to reflect our company and any customer feedback. We aim to keep all data secure and protected to the best of our ability.

Contact Information

Carter Group is comprised of Carter Security Limited and Carter Services Group Limited as follows: 

Carter Security Limited is a company incorporated in England and Wales with registered number 07474907 whose registered address is:

Unit 14 Saffron Court,
Southfields Business Park,
SS15 6SS

The registered VAT number is : 110168365

Carter Services Group Limited is a company incorporated in England and Wales with registered number 11489438 whose registered address is:

Unit 15 Saffron Court,
Southfields Business Park,
SS15 6SS
The registered VAT number is : 315552811